Questions & Answers

PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY
100% Parts and Labor Coverage
Includes Accidental Damage

Warranty FAQ:

Is a CPS Warranty just an extension of the existing manufacturer’s
warranty?

No: It is an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that are not offered by manufacturers such as accidental damage.

What is  a Replacement Plan 

If the product fails, you will be reimbursed for what you paid for the
product minus shipping and tax.

How am I covered?
For the Replacement Plan, your coverage provides for a one-time replacement of the covered product. 

When does the coverage start?
Coverage starts on the date of purchase and goes into effect on day 31.

Can I transfer the Protection Plan to a new owner?
Yes! CPS Warranties are transferable between owners.

What is not covered?
Unfortunately, the CPS Warranty does not cover lost or stolen products, gross misuse & consumables such as tires, batteries,
etc.

Is there a service fee?
No, there are no service fees for the replace or repair plan.

What happens if my product breaks?
You can contact CPS directly to file a claim in three ways:
 Online at www.cpscentral.com and click the “File a Claim” button
 Via email at cs@cpscentral.com
 Call in toll free at 800-905-0443

If you have any other questions before buying a warranty, feel free to call CPS at 800-905-0443

Need help filing a CPS claim? Please get in touch with CPS here for support -  https://www.cpscentral.com/how-to-file-a-claim/