EU Return Policy

Return & Refund Policy

Returns

We accept returns of unused, undamaged items within 30 days of delivery.
To initiate a return, please contact info@aeromixer.com with your order number and reason for return.

Returned products must:

• Be in original packaging

• Include all accessories or parts

• Show no signs of use or damage

Once approved, we will provide return instructions and the return address (our fulfillment center in the Netherlands).

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• If the return is due to our error (wrong item, damaged on arrival), we will cover return shipping and issue a full refund.

Refunds

Once your return is received and inspected, we will notify you via email.
Approved refunds are processed within 5–10 business days to your original payment method.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, email [your support email] before returning the item.